Monitoring - FYI Only: Status has been updated to monitoring as there is no active incident. Caching is due to Tuesday evening planned maintenance.
Jul 23, 2026 - 09:53 CDT
Jul 23, 2026 - 09:53 CDT
Investigating - We're seeing an issue where some users get stuck on a loading/spinning screen when opening FIRSTBase Home at base.kasasaonline.com.
This happens because the browser is holding onto an older cached version of the site. That outdated version tries to load files that no longer exist after the recent update, which causes the page to fail. JavaScript (JS) files in particular are heavily cached by browsers and can be especially sticky.
Quick fixes to resolve:
1. Hard refresh the page (Ctrl+Shift+R on Windows / Cmd+Shift+R on Mac).
2. Clear the site’s cache/data for FIRSTBase, or open it in an incognito/private window or separate browser.
3. If necessary, you can also try forcing a new load by using our older, alternate address: base.bancvue.com.
Jul 23, 2026 - 09:53 CDT
This happens because the browser is holding onto an older cached version of the site. That outdated version tries to load files that no longer exist after the recent update, which causes the page to fail. JavaScript (JS) files in particular are heavily cached by browsers and can be especially sticky.
Quick fixes to resolve:
1. Hard refresh the page (Ctrl+Shift+R on Windows / Cmd+Shift+R on Mac).
2. Clear the site’s cache/data for FIRSTBase, or open it in an incognito/private window or separate browser.
3. If necessary, you can also try forcing a new load by using our older, alternate address: base.bancvue.com.
Jul 23, 2026 - 09:53 CDT
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Welcome to Kasasa's home for real-time information on product availability. If there are any interruptions in service or scheduled maintenance, you will find all pertinent information here. Got questions? Please reach out to statuspage@kasasa.com and we will get back to you just as soon as possible.
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